Easy Spectrum Cable Box/App Error Codes Troubleshooting

Spectrum cable boxes and apps can experience errors for a variety of reasons. If you are experiencing an error code.

Spectrum cable boxes and apps provide great features and reliability, but sometimes they can experience errors. If you are experiencing an error code in spectrum, there are a few troubleshooting steps you can try, and it all depends on the type of error.

Following is the list of errors list and what can you do to solve them.

Spectrum Errors Codes & Troubleshooting

Spectrum ERROR Code HLK 100:

HLK (Home Location Register) is nothing but the database used to store user information, security settings, etc. It is one of the most common error codes which you can see on any of your devices including Spectrum Tv set-top box and apps like Spectrum Search app/website it can happen due to connection issues or incorrect network configuration (network ports blocked).

Make sure that your Cable Modem is connected with a working internet source and router as well as both are configured properly. Also check for DHCP assigned IP address from ISP, if not there try restarting the cable modem by unplugging from the power source & plug back after 2 minutes. You have to restart all other routers as well.

You need to change the DNS server settings on your devices to Google DNS (8.8.8.8 & 8.8.4.4) or OpenDNS (208.67.222.222 & 208.67.220.220)

Spectrum ERROR Code HLK 101:

This is also a very common error and it can happen with any of your devices including Spectrum Tv set-top box and apps like Spectrum Search app/website, as discussed above under HLK 100 code description make sure that all your devices are properly connected and check for DHCP assigned IP address from ISP, if not there try restarting cable modem by unplugging from power source & plug back after 2 minutes.

If the problem still persists then you can reset the device by pressing the Reset button on the back of your Spectrum Tv set-top box or alternatively, you can disconnect both power source and modem for 10 seconds, now plug in the device again and restart it.

Spectrum ERROR Code EGL 200/201/202/203:

This error message appears if there is an issue with the HDMI ports which you are using with your devices. This error may come due to a faulty HDMI cable, HDMI port damage, or the HDMI port is not properly plugged in. You need to try all the above-stated solutions one by one to troubleshoot this problem.

Spectrum ERROR Code EGL 204:

This is a more serious error and it can be due to a bad video card or graphics driver on your device. If this is the case, you need to update the graphics driver on your device. You can also try using a different HDMI cable if you are experiencing this error.

Spectrum ERROR Code EGL 205:

This is an error that usually appears when there is an issue with the audio output of your devices. This may come due to a faulty audio cable or audio port damage. You need to try all the above-stated solutions one by one to troubleshoot this problem.

Spectrum ERROR Code EGL 206:

This error is usually related to an issue with your devices’ graphics or driver. You need to update the drivers on all of your devices and try using a different HDMI cable if you are experiencing this problem frequently.

Spectrum ERROR Code CMA 400:

This error code usually appears due to issues with your router or modem. You need to restart both the devices and check if that solves the problem, alternatively, you can change internet settings at the Spectrum search website

Spectrum ERROR Code CMA 401:

If you are connected to Spectrum Internet service and experiencing this error, it means there is some trouble with your DNS servers. You need to change them (Google 8.8.8.8 & 8.8.4.4).

Spectrum ERROR Code CMA 402:

This error usually appears due to an issue with your router or modem. You need to contact the customer care service of Spectrum and schedule a service visit for your device, alternatively, you can try restarting your routers and devices

Spectrum ERROR Code CMA 403:

This error code usually appears when there is some trouble on Spectrum’s servers which are used for managing customer accounts. You need not worry as this is nothing serious, just wait for some time and check if it goes away automatically after a few minutes of the waiting period (usually takes 15-20 minutes).

Spectrum ERROR Code EGL 207:

This error code usually appears due to an issue with your Spectrum TV set-top box or apps like Spectrum Search app/website. You need to restart both the devices and check if that solves the problem, alternatively, you can change internet settings at the Spectrum search website

Spectrum ERROR CODE HXD 107:

This is a serious hardware issue and it usually happens with older devices. There is no good solution for this problem except having them replaced with new ones. If you are experiencing this error on DVR boxes that you use for recording DVR content, please call customer service immediately so they can send someone to replace them.

Spectrum ERROR Code UNA 301:

This error occurs when there is an issue with the Wi-Fi device that you are using. This may come due to a faulty cable or cable port damage, so try changing the cable if you are experiencing this problem frequently.

Spectrum ERROR Code UNA 302:

If your Roku remote is not working after restarting both devices, then it means there is some trouble with your Spectrum TV set-top box. You need to simply replace your Spectrum TV set-top box with a new one.

Spectrum ERROR Code BFF 205/209/303:

These errors appear due to firmware update issues on the Spectrum app which you are using for streaming content on your Android or iOS device respectively. You should try updating all of your Spectrum apps and if that doesn’t solve the problem, you need to schedule a visit for your device by customer care service.

Spectrum ERROR Code CMA 501:

This error code appears when something is wrong with your Spectrum Search app or website. You need to simply try using a different internet browser on the same device and check if that solves this problem for you.

Spectrum ERROR Code CMA 502/503:

This error is usually related to an issue with your router or modem. You need to contact the customer care service of Spectrum and schedule a service visit for your device, alternatively, you can try restarting your routers and devices

More Articles On Spectrum:

Conclusion:

Spectrum Television sets come with an embedded Spectrum app which you can use to access live TV, on-demand content, your channel guide, and settings. If you are experiencing any errors with this app, please check the list of error codes provided in this article and try to troubleshoot the problem using one of the solutions mentioned there.

Hope you found this article useful.

Leave a Comment