FIXED: “Disney Plus Stuck on Loading Screen” on PC, TV, PS4 & More

Do you have this public Disney Plus loading screen stuck on your TV / PC / PS4?

When this loading screen is displayed, it means something went wrong updating your Disney Plus app. If you are seeing this in the USA, try deleting and re-installing the app before trying again. That’s usually the best solution to fixing any problem on your TV or streaming device.

Check out our simple guide below showing exactly how to do that for each device:

FIX “Disney Plus Stuck on Loading Screen” On PC (Windows 10)

To fix the “Disney Plus Stuck on Loading Screen” problem in PC, you need to uninstall and then reinstall it.

Here’s how:

1- Go to Programs and Features in your Windows 10 Control Panel.

2- Find the Disney app, right-click it and select Uninstall.

3- Restart your computer, then uninstall any previous versions of this app from your Downloads folder using File Explorer or a third-party file manager app like iFunBox Organize.

4- Once done, go to Apps > Installed Apps > Downloaded Updates > Update All in your Windows 10 Settings, and try to update the Disney Plus app again.

FIX: “Disney Plus Stuck on Loading Screen” On TV (Samsung, LG, Sony)

To fix the “Disney Plus Stuck on Loading Screen” problem on your TV, you need to uninstall and then reinstall it. Here’s how:

1- Turn off your internet connection temporarily or restart your router/modem. You can do this in either of three ways: Using the remote control that came with your Samsung device.

2- Press , select Network Settings > Connections > Disconnect Network Cable . Doing this will turn off all network connections. If you’re using a wired connection, unplug the cable from your or modem.

3- Turn off your internet connection temporarily or restart your router/modem. You can do this in either of three ways: Using the remote control that came with your Sony device.

4- Press , select Network Settings > Connections > Disconnect Network Cable . Doing this will turn off all network connections. If you’re using a wired connection, unplug the cable from your or modem.

5- On your TV screen, press HOME > Apps. Then press and hold the Enter button on the Samsung Smart View App for at least 7 seconds to delete it from My Applications.

6- Also on your TV screen, go to All Apps, Uninstall Apps. Find and uninstall any old versions of the Disney Plus app from My Applications, All Apps or Uninstall Apps.

7- Now turn on your internet connection again or reconnect your modem/router to the power supply.

8- On your Samsung remote control, press HOME > My Apps. Find and select Disney Plus, then tap Update.

If it’s not there, delete and reinstall this app by pressing the Home button 3 times on your TV remote control until you see the Smart Hub page with All Apps at the bottom of the screen.

Then press B to open the My Apps tab instead of the All Apps tab.

Finally, find and uninstall any old versions of the Disney Plus app from My Applications, AllApps or Uninstall apps on this new page. Then install the latest version again by selecting Disney Plus, then tapping Update.

FIX “Disney Plus Stuck on Loading Screen” On PS4

To fix the “Disney Plus Stuck on Loading Screen” problem on your PS4, you need to uninstall and reinstall it. Here’s how:

1- Go to Settings > System Software Update on your Playstation 4 / Pro console. If you don’t have an internet connection or if this doesn’t work for some reason, try turning off your console completely by pressing the power button once. Then turn it back on again 5 seconds later.

2- Once the console is up, force close all apps that you can find in your library of games/apps before updating them one at a time until they finally restored on your screen.

3- Restart your Playstation 4 / Pro console by pressing the power button on the front of the machine.

4- When you see a blue background on your TV, press and hold down on both controllers until you hear two beeping sounds. This means Safe Mode has been entered.

5- Go to Settings > Add New Applications > Apps from the USB storage device.

Now find and download any old versions of the Disney Plus app that’s in this folder onto your PS4/Pro through Safe Mode.

You can do this by using either thumbstick controls or remote control buttons for navigation (there are no analog sticks when in Safe Mode).

6- Once done, go back to your game library and download it again, but this time with no problems.

FIX “Disney Plus Stuck on Loading Screen” On Xbox One

To fix the “Disney Plus Stuck on Loading Screen” problem on your Xbox One console, there are some steps you need to follow:

1- Press the Xbox Guide Button on your controller (the round one in the middle), then go down and select Settings > All Settings.

2- Go to Network > Network settings, press A (on Xbox One S) or X (on Xbox One X).

3- Select Your Wireless network, then choose Test multiplayer connection. If this fails, turn off your console by pressing the power button once. Then turn it back on again 5 seconds later.

4- Once the console is up, force close all apps that you can find in your game library before updating them one at a time until they are finally restored on your screen.

5- Restart your Xbox One console by pressing the power button on the front of the machine.

6- When you see a blue background on your TV, press and hold down both controllers until you hear two beeping sounds. This means Safe Mode has been entered.

7- Go to Settings > Add New Applications > Apps from the USB storage device.

Now find and download any old versions of the Disney Plus app that’s in this folder (there may only be one file called “DisneyPlusStub”) onto your Xbox One through Safe Mode.

You can do this by using either thumbstick controls or remote control buttons for navigation (there are no analog sticks when in Safe Mode).

8- Once done, go back to your game library and download it again, but this time with no problems.

FIX “Disney Plus Stuck on Loading Screen” On Android TV

To fix the “Disney Plus Stuck on Loading Screen” problem on your Android TV, you need to follow these steps:

1- If you’re on Android TV 9.0 or higher, go Settings > Apps. Scroll down to find and select Disney Plus, then tap Clear cache and Clear data (may need to scroll). Then force close it.

2- Once your device restarts, restart the Downloader app as well by going to My apps & games > All apps > Downloader, then selecting Force stop.

Next select Uninstall updates, then install the latest version of the Disney Plus app again from this page.

3- After that, you can try refreshing or re-downloading your previously purchased content by going back into your library on Android TV > Disney Plus > Menu button (top left) > Refresh/Restore purchases with Google Play.

FIX “Disney Plus Stuck on Loading Screen” On Apple TV

To fix the “Disney Plus Stuck on Loading Screen” problem on your iPhone, iPad or iPod Touch device, you need to follow these steps:

1- Force close all apps you can find in your game library. Once done, restart your device by holding down the home button and shutting it off, then turning it back on again 5 seconds later. Then open Disney Plus again.

2- If this failed, try deleting Disney Plus from your system by going to Settings > General > Manage > Delete App. Then re-download it through the App Store after restarting your device for a second time.

3- Once downloaded, try to resume playback on your favorite videos by following the steps for your device.

4- If this still fails, unplug your Apple TV from power and do a hard reset on it. This is done by holding down the menu button on the Apple TV remote until you hear an audible beep noise.

Then re-launch Disney Plus again and look for “My app was removed” at the top of its home screen, then select it to reinstall Disney Plus.

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Conclusion:

At last, it’s very important to upgrade your WiFi router or connection or switch to another one if possible. Then restart the game once again with all apps closed. If you still can’t find a solution to fix Disney Plus Stuck on Loading Screen on Android, iOS, PS4, and other devices, leave us a comment below and we’ll reply as soon as possible.

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