FIXED: Microsoft Word cannot Complete the Save due to a File Permission Error

Do you receive the following error message when trying to save a Microsoft Word document?

“There was a problem saving the file. The file name or location may be incorrect.”

This is mainly due to permissions on your computer, specifically with temporary files which are created by Microsoft Word. There are two locations where these files are stored within Windows XP, but they should both be the same.

What Causes: Word Cannot Complete the Save due to a File Permission Error” Error in Microsoft Word?

Following are some of the reasons why Microsoft Word cannot complete the save due to a file permission error:

  1. Microsoft Word not having full access to temporary files: This would be either because of an incorrect or corrupted temp file security setting, or like in our example (shown below), that certain areas of your computer hard disk are set with read-only permissions.
  2. Virus/Malware infection: Viruses and malware can damage files on your computer, including files required by Windows.
  3. Incorrectly configured network settings: A mistake in the configuration of a network environment for example would prevent Microsoft Word from saving temporary files in specific folders.
  4. Improper file sharing: The incorrect sharing of a specific folder on your hard disk could cause Microsoft Word to not have full access to save files.

Now let’s go over how to fix this problem.

Fix Microsoft Word Cannot Complete the Save due to a File Permission Error

Following are some of the solutions to the Microsoft Word cannot complete the save due to a file permission error problem.

Solution 1: Using Windows Explorer

  1. Open Windows Explorer by clicking on ‘Start’ and then selecting ‘Run…’, typing in explorer, and clicking ‘OK’.
  2. When Windows Explorer is open, look for the following path:

C:\Documents and Settings\\Local Settings\Temp

  1. In the Temp folder you will see a number of files that start with “~”. These are the temporary files created by Microsoft Word.
  2. Delete all these temporary files. They will be recreated automatically when you run Microsoft Word again.
  3. Try saving your file again in Microsoft Word, and it should work without problems now.

Solution 2: Using Registry Editor (Regedit)

  1. Open Windows Explorer by clicking on ‘Start’ and then selecting ‘Run…’, typing in Regedit, and clicking ‘OK’.
  2. Navigate to the following path within the registry editor:
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\\Word\File MRU
  1. Remove all subfolders under File MRU except for the Temp subfolder.
  2. Restart your computer and try saving your Microsoft Word document again without problems.

Solution 3: Using Windows Explorer

  1. Open Windows Explorer by clicking on ‘Start’ and then selecting ‘Run…’, typing in explorer, and clicking ‘OK’.
  2. When Windows Explorer is open, look for the following path: C:\Documents and Settings\\Local Settings\Temp
  3. In the Temp folder you will see a number of files that start with “~”. These are the temporary files created by Microsoft Word.
  4. Delete all these temporary files.
  5. They will be recreated automatically when you run Microsoft Word again.
  6. Try saving your again in Microsoft Word, and it should work without problems now.

Solution 4: Using Command Prompt

  1. Open the Run box by pressing ‘Windows Key + R’, and then type in cmd to open a command prompt window.

NOTE: If you are not using Windows XP Professional, you can search your Start Menu for a shortcut to a command prompt program, such as cmd.exe or command.com

  1. In the command prompt window that opens type in the following text exactly as shown here (including quotes): “attrib -r -s -h c:\documents and settings\\local settings\temp” Note that after typing this text, you need to hit the Enter key on your keyboard
  2. Rest your computer and try saving your Microsoft Word document again.

Solution 4: Save the document into a different location

This problem can also occur if you save your file into a folder with read-only permissions. Try saving the document into a new location, such as on your Desktop or in your Downloads folder. You will get this error if you try to save the document using the original path because it is set with Read-Only permissions.

To save the document into a new location, try the following steps:

  1. Navigate to File > Save As. The Save As window appears.
  2. Click on the “Save in:” drop-down menu and select a different folder from your My Documents or Documents library.
  3. Click Save to save the file in the new location.
  4. Click Cancel to exit the Save As window without saving your file in its original location.
  5. Try saving your document again, and it should work without problems now.

These are some of the solutions to fix Microsoft Word cannot complete the save due to a file permission error issue. If you have any questions, please feel free to comment below.

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