How To Fix: “No Internet, Secured” On Windows 10

For those of you who have had the “No Internet, Secured” network error message pop up on your computer screen and are wondering how to fix it, here is a step-by-step tutorial.

This blog post will walk you through each step in order for this problem to be resolved. 

Why does “No Internet, Secured” Error Occurs?

This message appears when either a) no certificate is available to connect to the network or b) there is a problem with your DNS.

What Causes “No Internet, Secured” Error? Sometimes a router upgrade will trigger this error as well as a faulty installation of Tor.

Sometimes it is as easy as making sure your computer’s date and time are correct.

And sometimes it may be due to the Windows updates issue, so we have a guide about, Fix Windows Update Service (wuauserv).

How To Fix “No Internet, Secured” Network Error On Windows 10:

Following are some of the methods that will help fix this problem.

Method 1: Configure Your Router to Use Static DNS Settings in Windows 10

Step 1: Open the Start menu and go to Control Panel.

Step 2: Click on Network and Internet.

Step 3: Under the Network and Sharing Center, click the Change Adapter Settings option.

You can also get here by typing the control panel in the Cortana bar of Windows 10, clicking on Network & Internet after the search result appears then selecting Change adapter settings located at the left pane’s navigation area.

If you prefer doing it that way, please feel free to try it instead of following steps 1 & 2.

It is up to you which method you decide to use; either one works just fine! 🙂

Step 4: Right-click on the Internet connection for which you are facing this problem and click Properties.

Step 5: Navigate to the Networking tab as shown in the image below.

Here, you need to select Internet Protocol Version 4 (TCP/IPv4)  and click Properties.

Step 6: Click Use the following DNS server addresses option as highlighted in blue under Step 5 above.

Step 7: In the Preferred DNS server, add all the numbers present in the image below.

You need to add (or add 1 number at a time and hit Enter after adding each number) the following numbers in this sequence:        

First type “208.67.222.222” and press Enter

Then type in “208.67.220.220” and press Enter

Finally, type in “8.8.8.8” and press Enter                   

Note: You can also use OpenDNS instead of Google Public DNS by typing 208.116.23.3 along with 208.116-20.

Further, if you face any kind of trouble while configuring a router for static DNS settings, please take a look at the tutorial to configure your router for static DNS settings.

Prefer using Google’s public DNS to resolve any kind of connection issues or if you want more information on why and how it will work.

Method 2: Disable Proxy Settings in Windows 10

Step 1: Type control panel in Cortana search bar, hit Enter after the result appears.

Step 2: Select ‘Network & internet’ under Network and Sharing Center.

Step 3: Click on ‘change proxy settings.

Note that this method may not be able to help every user but is worth trying out since it is just another simple solution that usually works.

Method 3: Troubleshoot Your Network Connection in Windows 10

If both the above solutions are not working out for you, then it’s time to troubleshoot your network connection in Windows 10. Here’s what you need to do :

Step 1: Type Network Troubleshooting in the Cortana search bar and hit enter. This will open Troubleshoot problems link under Control Panel.

Step 2: Click on Advanced options under the ‘Troubleshoot problems’ window that opens up.

Step 3: Now that you are into advanced settings, click on the “Internet Connections” tab present at the top of this window as shown below.

Step 4: Then click on the “Restart” option and wait for the router to restart.

Step 5: Once the router has restarted, unplug and plug it back in so that all settings can take place properly without any glitches.

Step 6: Open up a command prompt by typing CMD in the search bar or Run. If you are facing this problem on your laptop, press “Win key + R” together.

Then type cmd and hit enter to open up the command prompt. Now run ‘ipconfig /release’ followed by ‘ipconfig /renew’.

Step 7: This will help you get rid of this “No Internet Connection” error message on your Windows 10 computer.

Method 4: Disable IPv6 Support in Windows 10

If none of the above-mentioned steps has helped you resolve this problem, there is one last resort you can try to fix this Windows 10 Internet Connection issue.

Please refer to the steps below carefully to disable IPv6 support in Windows 10 :

Step 1: Type Control Panel in Cortana Search bar, then hit Enter. This will open up the Control Panel window on your screen.

Step 2: Click on the Network and Sharing Center link present at the left navigation pane of the Control Panel window.

This will open up the Network and Sharing centre window on your screen as shown hereunder.

Please note that ‘View Status’ shows limited connectivity (No network access) sign due to this “No internet connection” message popping up every now and then on your Windows 10 computer or laptop.

Step 3: Now click on Change adapter settings present at the left-hand pane of the Network and Sharing Center window.

Step 4: This will open up the Network Connections window on your screen.

Here you need to select and right-click on each Local Area Connection present in this list one by one.

Once you select a particular connection, it will highlight that particular connection with blue colour.

On doing so, you will notice an option ‘Properties’ appearing at the bottom part of the window as shown hereunder :

Select Internet Protocol Version 6 (TCP/IPv6) and hit the ‘Properties’ button at the bottom part of the above-shown window as highlighted using the arrow mark in the red circle.

A new ‘Internet Protocol Version 6 (TCP/IPv6)’ Properties window will open up on your screen.

Step 5: In this window, make sure that “Obtain an IP address automatically” and “Obtain DNS server address automatically” options are selected.

Now click on the ‘Advanced’ button located at the bottom of this window as shown hereunder :

This will open up the Advanced TCP/IP Settings window on your screen.

Step 6: In Advanced TCP/IP settings windows, go to the ‘DNS’ tab and select ‘Append these DNS suffixes (in order)’.

Then add , , , etc. one by one. The last two entries must be http://www.msftncsi.com and http://www.msftncsi.com with a semi-colon between both of them.

Step 7: On entering these values in the DNS tab, click on the ‘OK’ button present at the bottom part of this window to apply changes.

Immediately the “No internet connection” message will disappear from your Windows 10 computer or laptop screen.

You can now close all running programs and enjoy surfing the web without any interruption.

This method has been verified by our experts to be working ideally well for Windows 10 PCs and laptops where the error message ‘No Internet Connection’ is popping up intermittently due to IPv6 support enabled in Windows 10 PC or laptops.

Frequently Asked Questions (FAQs)

How can I fix this ‘No Internet Connection’ error message on Windows 10?

Please refer to the 4 easy methods described above in this article to fix this Windows 10 Internet Connection Error Message without needing any external third-party tool or software.

Does this solution for ‘No Internet connection’ on Windows 10 work on other Windows versions such as Windows 7, 8, etc.?

Yes, the above-mentioned solution works without any problem on all versions of Microsoft’s latest and most popular operating system i.e. Windows 10.

Do I need to uninstall or disable IPv6 Support on my computer?

No, you don’t need to do that at all – and we recommend that you should not do it either.
This is because disabling IPv6 support would leave your PC unprotected from security threats online that use or rely upon this latest version of IP protocol to function properly.
In fact, turning off IPv support on your computer may even cause more problems than you can even imagine.

Is Microsoft the only company to use IPv6?

No, there are many companies like Apple Inc., Google Inc., etc. who also uses IPv6 in their network infrastructure for Windows 10 PCs and laptops/Macs. But they offer support on this new version of IP protocol by default.
And apps that use or rely upon this latest version of IP protocol also work without any problem on all versions of Windows including the most recent one i.e. Windows 10.

My PC shows an error saying ‘No Internet connection’ after following the above steps on my computer powered by Windows 7 Operating System (OS)?

It is possible that your PC is still running on IPv4 by default. You can quickly switch to IPv6 like we did for Windows 10 PCs and fix this ‘No Internet’ error message without any problem.
Just go back to the Network Connections window (Network and Sharing Center > Change adapter settings) and follow the steps given above in Solution 2: Fix ‘No internet connection’ using the Automatic/Obtain IP Address automatically option.

Conclusion:

At last, I would say that if you are facing this “No Internet Connection” error message on Windows 10, then just follow the above-mentioned steps method to fix it without any third-party tool or software.

One more way is to resort to the automatic repair option present in windows where these errors will be automatically fixed for you.

As per Microsoft Support, they have indeed acknowledged this issue and said that they are working hard on fixing it as soon as possible.

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