FIXED: Windows Update Keeps Turning Off [Step By Step]

Do you have a PC running Windows 7, 8, or 10 that you’ve set to receive automatic updates but find itself unable to install them? If so, then this article is for you!

It’s not uncommon for Windows updates to fail while being downloaded. Sometimes the installation also fails. Also, if your machine is on a metered connection (e.g., you have a monthly data cap) and Windows decides to download updates when you’re about to reach your limits, then this can fail as well.

What causes the error “Windows update keeps turning off”?

Following are some of the causes, that keep windows updates keep turning off.

  1. Some files required to complete the installation of updates could be missing or corrupted.
  2. Some important system files are restored from a restore point just before when Windows installed update(s), that’s preventing them from updating successfully.
  3. Earlier versions of updates that you don’t want anymore, were not uninstalled correctly and are still hanging around in your system.
  4. Windows update service (wuauserv) and/or dependent services could be disabled or stopped.
  5. A rootkit virus may be disabling updates to avoid its removal after infection, that’s why you should use antivirus software to protect your PC from viruses that can not only infect but also disable Windows updates automatically.

How to fix Windows update keeps turning off?

It’s important to figure out the cause of this problem before you start fixing it. That will help you solve the issue faster and more accurately. Below are some remedies that will possibly fix Windows Update not working error for you, just follow them step by step solutions.

Solution 1: Check your PC for malware

If you think your computer is infected with a virus or malware program, then scan it with an antivirus tool to find out. Sometimes viruses can stop Windows updates because they’re afraid of being detected and removed. If this is the case, you should immediately run a full system scan to remove any viruses that may be present.

  1. Malwarebytes Anti-Malware Free is a free Windows tool that can scan your computer for rootkits and other malware programs that may be disabling or stopping updates on your system. Download it from the official website.
  2. Once installed, open the program and click Scan Now. Make sure you select all available scan types.
  3. When the scan is complete, it will show if your PC has malware or not. If there are threats present (and there probably will be), then take action to remove them immediately!

Solution 2: Uninstall problematic updates

If the Windows update is turned off due to previous failed attempts to install, then we can uninstall those updates to get rid of them. If you’re not sure which ones are causing trouble, then use Microsoft’s official troubleshooter tool for this purpose. It’ll help you figure out which ones are the culprits and then you can uninstall them.

  1. Download the troubleshooter from Microsoft’s official website and install it on your PC. It’ll find all updates that are causing trouble and then give you instructions to help you remove them manually.
  2. After you uninstall an update, restart your PC and check for Windows updates again. If the problem is gone, then it’s fixed! You can now try installing updates again until they install successfully.
  3. If none of the troubleshooting steps work or if you didn’t find any problematic updates using Microsoft’s troubleshooter tool, then continue with the next solution.

Solution 3: Reset Windows update components [In some cases]

A corrupted system file or a collision between two or more system files can disable the entire Windows Update service. If that’s the case, then resetting it may do the trick. In order to reset this service, we’ll need to use Command Prompt which is available on all Windows PCs.

  1. Open Command Prompt with administrator privileges by typing cmd in the search box, right clicking it and selecting Run as administrator.
  2. Type this command into Command Prompt to reset the Windows Update components:
net stop wuauserv
  1. Type this command to delete all update service files that are currently corrupted or broken:
net stop wuauserv && ren %systemroot%\softwaredistribution softwaredistribution.old && ren %systemroot%\system32\catroot2 catroot2.old
  1. Type this command to reset the Windows Update service by restarting it, don’t close Command Prompt yet:
net start wuauserc && net start wuaueng && wuauclt /resetauthorization /detectnow
  1. After this command is executed, Windows will detect if any updates are available and then download them automatically. If it does, then you should install them one by one to fix the issue.

Solution 4: Sign out and sign in Windows users [In some cases]

  1. If the problem still remains, then it’s time to reset your Microsoft account which is linked with Windows Update. To do that, open the Start menu and type “Account” without quotes into it. A new search window will appear on top of the Start menu, click on it.
  2. Click on your Microsoft account name on the left side of the window and then click Sign out on the right side of it. Clicking this option will sign you out immediately without saving your apps, files or info so make sure to save anything you have open before clicking.
  3. After signing out, sign in to your account and check for Windows updates again. If the problem is gone, then it’s fixed! You can now try installing updates again until they install successfully.

Solution 5: Reset your PC and start fresh [In some cases]

If none of the solutions above work or if you’ve tried them all but still have no luck with getting Windows update to work, then you can reset your PC and start it as if you just got it. Doing that will clear everything on your computer which is why this solution should be used as the last one.


In this post, we have discussed three ways to solve the Windows update not working error. In case of solution 1 doesn’t work for you, try solutions 2 and 3 one at a time until the problem is fixed.

If neither of these two help, then there may be an issue with your PC hardware or internal components that aren’t letting Windows update run normally. In that case, you should contact Microsoft support for more accurate diagnostic tools and professional help.

Leave a Comment