Do you face the issue where you have done everything to fix the “Android phone not recognized” on windows 10 and you still can’t get your device to work?
Or, maybe you have read through most of the methods given by Microsoft support but none of them could fix it or you didn’t give a try as they didn’t really worked in your case.
In this article, I will be providing simple yet effective steps on how to fix Android phone not recognized on windows 10. This is a tutorial that works for a wide range of different cases.
Below are our step by step instructions to get it fixed in an easy way. The guide is just one of those success stories where all does not go as intended and after more than two tries and about two hours of trial and error it finally worked for me.
Table Of Content
- 1 Fix Android Phone Not Recognized On Windows 10
- 2 How to install the USB driver for my Android phone?
- 3 Frequently Asked Questions (FAQs)
- 3.1 What are the errors file name and location when I try to install the drivers for my phone?
- 3.2 Do I need a driver for this MTP device?
- 3.3 I have Windows 10, but users say that it’s not supported by some of the drivers, so what should I do?
- 3.4 What to do if my Android phone can’t be recognized by my computer when connected through USB?
- 4 Conclusion:
Fix Android Phone Not Recognized On Windows 10
Following are some of the methods of fixing Android phone not recognized on windows 10 that worked for me.
Method 1: Troubleshoot Network Problems (Wi-Fi, and Lan)
First of all, check your network connections:
- Click Start and click on the Settings icon.
- Click on Network and Internet, then choose Wi-Fi. In the window that opens, click on the Settings tab at the top of the window.
You need to first check that you have a Wi-Fi connection. If not try to change your Wi-Fi connection settings from strict to medium security settings or from medium to high security settings.
Try changing it from any other mode like preferred or ad hoc mode. It is always good to start with these simple steps before moving on as turning any of them off will always stop your Android phone from connecting to a network or work if already connected.
Next check that your LAN settings are correct but the Wi-Fi settings are not correct in windows 10 (It is always good to test both).
If you still face problems with entering networks try this simple method below, it will work for most Wi-Fi and Lan related problems.
Method 2: Update Windows 10 Drivers
Sometimes, the problem may be due to outdated drivers and this can be solved by updating the drivers. But this is not necessary for all devices, especially if it is a newer or older model.
- Go to Settings > Update & security > Windows update on your windows 10 computer.
- Select “Check for updates” to perform a system check for missing or out of date software.
- When completed, click “Install updates” button to install any needed updates for your device.
- Start using your phone again after it is updated with latest drivers.
Method 3: Enable USB Debugging on the Android Phone
A large majority of the Android users do not know about this feature. This feature simply allows the user to flash and upgrade any file through the use of a USB cable.
With this method, you could flash your ROM when you want, without using a computer. When this is enabled on your phone, it will be recognized by your PC.
If you have a newer Android device and it has USB debugging ever available, just go to Settings > About phone > tap “Build number” multiple times until it becomes “Developer options” > scroll down to “USB debugging” and enable it > reboot your phone. If all is done correctly, then your phone will be recognized by windows 10 in no time.
If you dont know how to install debug mode in windows 10, check; How to Install ADB (Android Debug Bridge) on Windows 10
Method 4: Install MTP USB Device driver
Device manager is a first thing one should always include in the troubleshooting process. It will show any missing or newly installed USB device as well as the other hardware device that may be missing or disabled.
You can use Device manager to install the MTP USB device driver If your Android phone is experiencing this issue: “Windows cannot detect your Android phone because it does not have a driver for the USB MTP device or it is disabled. You need to install a driver for this device.”
Method 5: Connect Phone as a USB Mass Storage Device
If you are trying to connect your phone as a USB Mass Storage device through windows, you may have tried to connect the USB cable in your phone, only to find out that it doesn’t show up.
To fix this issue, first of all, switch off your cell phone completely. Then, on your PC navigate to the right-hand side of the File Explorer’s list (Windows 10/8) or left-hand side (Windows 7/XP).
After that, find and click on “Micro SD card://” or “External Hard Disk Drive” (depending on OS).
This method worked very well for me in the case where I had previously tried several other methods but none of them worked. Using it I had no problems of getting my Cell Phone recognized and was able to move along with my work.
How to install the USB driver for my Android phone?
The first and most important thing to remember is that you should connect your phone to your PC only when you are certain that it is already connected. If it is still connected via a cable, power off your phone and immediately turn it back on.
If this doesn’t work, try doing the following:
- Insert your USB cable into the port of your computer (safely) Open Device Manager (right-click on the Start button and choose “Device Manager” from the list of options)
- Expand Storage Controllers section.
- Then right-click and select “Update Driver Software…” option
- Under “Browse My Computer for Driver Software” window check if any new device shows up
At this point, select “Browse my computer for driver software”, choose program files folder with Drivers/PCC/Media scanning adapter (if necessary) as a source file
Click OK ,and install drivers by clicking Next button
Frequently Asked Questions (FAQs)
What are the errors file name and location when I try to install the drivers for my phone?
The error message may appear as “Windows cannot detect your phone because it does not have a driver for the USB MTP device or it is disabled.”
Do I need a driver for this MTP device?
Yes, you need it if you want to connect your phone to your computer and use the cell phone.
I have Windows 10, but users say that it’s not supported by some of the drivers, so what should I do?
Though most of the cell phones work properly on Windows 10; however, sometimes some may stop working on that OS after a while. If you are sure that you are using Windows 10, try using this guide https://support.dell.com/global/en/product-support/inspectiondual-boot-pc/inspectiondual-boot-pc
What to do if my Android phone can’t be recognized by my computer when connected through USB?
Try uninstalling or removing all other drivers from your PC or from your phone and restarting them both again. Do note that once removed or deleted, the drivers cannot be reinstalled. This can be done via Device Manager in Windows 10 or Device Manager app in Android.
Hopefully the above information will help you connect your Android phone to your computer. Always make sure that your mobile phone is turned on and connected to your computer via USB. If you have more questions regarding Android phone drivers, you can always ask us in comments below.