How to Fix Netflix Downloads Not Working or Playing

Do you find it frustrating when downloading from Netflix doesn’t go as planned? If you do, I’m sure I can relate to your frustration. In this article, we will look at some common errors with Netflix downloads and how to fix them.

However, if you encounter issues with playback after your download completes successfully then read this guide first for solutions to some problems that might arise during playback such as outdated video players or DRM incompatibility issues.

The first part of this article: Fix Netflix Downloads Not Working or Playing shows what are the reasons behind Netflix Downloads Not Working

Why Does Netflix Downloads Problem Occur?

Following is the list of reasons which might b causing the Netflix download problems;

1. Wrong Netflix Downloader

If you are using the wrong tool to download from Netflix then it will give you an error or not work at all. Hence, there is a 100% chance that this is your problem and you can easily fix it by using an efficient Netflix downloader like Any Video Converter Ultimate.

2. Weak network connection or bandwidth throttling by ISP

If your downloading speed is slow in general (even when not downloading via Netflix) then chances are high that your ISP (Internet Service Provider ) might be throttling your internet connection which means intentionally slowing down the speed in order to make people upgrade their plans to get more attractive speeds.

3. Corrupted Netflix Download File

If your download file is corrupted then it will not play or might give you an error. You can try to fix it by re-downloading the same title again.

4. Outdated video player software

Netflix downloads usually come in the MP4 format and some old video players software might have compatibility issues with this new format. Make sure that you have updated your video player to the latest version that is compatible with MP4 files.

5. DRM incompatibility issues

Netflix uses Digital Rights Management (DRM) protection to prevent piracy of its contents. If your computer hardware or software is not compatible with DRM protection then you will not be able to watch the downloaded content.

6. Virus or Malware

Before you start downloading, use an antivirus (like the free one that came with your windows system) to scan your computer for any viruses or malware that might interfere with your download.

There is also a chance that your downloads are not encrypted which means there might be certain vulnerabilities in the way you download files, e.g not using a secured HTTPS protocol. Hence, viruses or malware might attack and steal all of your data including the downloaded Netflix movie itself.

7. Problems with firewall

If you are using a 3rd party firewall software like ZoneAlarm, then it is possible that this software is blocking Netflix from downloading successfully. In that case, you need to add Netflix as an exception in the firewall software.

8. Problems with proxy server

If you are using a proxy server to access the internet then it is possible that this is causing download problems. Try disabling the proxy server and see if that fixes the issue.

9. Using Incorrect Download Folder Path

When you are downloading a title from Netflix, make sure that you are specifying the correct path for the download folder. If not, then the downloads might get saved in some other location will cause problems when trying to play them.

10. Outdated Netflix Downloader software

If your downloader is outdated, then it might cause problems with some titles which are recently added to the platform. In case of Any Video Converter Ultimate, you can easily update to the latest version in order to fix this problem.

11. DRM compatibility issue

Netflix downloads use Digital Rights Management (DRM) protection when downloading movies or TV shows from its library. If there is any problem with the Windows DRM system which cannot be fixed by using Any Video Converter Ultimate, then it might result in playback issues with downloaded Netflix content in MP4 format.

12. DNS Server Problems

If the DNS server that you are using does not work properly then connectivity or speeds will suffer and this will also be the case for Netflix downloads. Try changing your DNS server to see if that fixes the issue.

13. Storage space problem

Netflix downloads can take up a lot of storage space, especially if you are downloading high-definition content. Make sure that you have enough free disk space on your computer before attempting to download anything from Netflix.

14. Browser cache problem

If you are having problems with watching downloaded titles from Netflix, then it is possible that the browser cache is causing the issues. Clearing your browser cache might help to fix this problem.

15. Corrupted downloaded files

If you have already downloaded a title from Netflix and are experiencing playback problems, then it is possible that the file might be corrupted. In that case, try re-downloading the same title again.

16. Problems with firewall

If you are using a 3rd party firewall software like ZoneAlarm, then it is possible that this software is blocking Netflix from downloading successfully. In that case, you need to add Netflix as an exception in the firewall software.

17. Problems with proxy server

If you are using a proxy server to access the internet then it is possible that this is causing download problems. Try disabling the proxy server and see if that fixes the issue.

Netflix Downloads Not Working – How to Fix Them?

Now that we know the reasons behind Netflix downloads not working, let us look at some solutions to these problems.

1. Use the right Netflix downloader software

If you are using the wrong tool to download from Netflix then it will give you an error or not work at all. Hence, there is a 100% chance that this is your problem and you can easily fix it by using an efficient Netflix downloader like Any Video Converter Ultimate.

2. Upgrade your internet connection speed

If your downloading speed is slow in general (even when not downloading via Netflix) then chances are that this is the problem. In that case, you can upgrade your internet connection or try switching to a faster DNS server.

3. Activate automatic updates in your Netflix downloader software

Check for updates manually and see if you have the latest version of the Netflix downloader installed on your computer. If not, then it might be having a conflict with a recent update from Netflix which is why downloads are not working. In that case, just check for an update and activate it to fix this issue once and for all!

4. Update Windows OS

In some cases, updating Windows might solve all playback problems with downloaded titles from Netflix. This has nothing to do with the Netflix apps or anything else other than Windows itself so do try updating everything just to be sure.

5. Disable the firewall software

If you are using a 3rd party firewall software, then it is possible that this is causing the Netflix downloads not to work. In that case, try disabling the firewall software and see if that fixes the problem.

6. Exclude Netflix from the proxy server

If you are using a proxy server to access the internet, then try excluding Netflix from the list of websites that are being proxied. This will help to fix the download problems with Netflix content.

7. Test different browsers

Netflix downloads might not be working in certain browsers but might work in others. If you are having problems with downloading titles from Netflix, then try testing out different browsers on your computer to see if they work better than others.

8. Test different download paths

If you are using a default download path that comes with the Netflix downloader then it might not be working for some reason. Try using a custom download patch instead to fix this problem once and for all!

9. Delete temporary files on Windows

Temporary files sometimes get stuck in between your internet connection which is why it might cause downloading issues with Netflix content. In that case, try clearing them out by following.

10. Run as administrator

Sometimes, if you have UAC enabled on your computer, then the Netflix downloader might stop working properly because of that reason alone. If this is the case, try running the Netflix downloader as an administrator in order to fix this problem once and for all.

11. Reset the Netflix app

If you are having issues with the Netflix app on your computer, then it might be due to cache data or some other data that is causing problems.

You can reset this by following these steps: Settings > Apps & Games > Apps > [Netflix App] > Clear Cache; Next go to Settings > Apps & Games > Apps > [Netflix App]> Clear Data;

Finally restart your computer and then test again to see if that fixed the problem for you.

12. Uninstall installed codecs

If you have certain codec packs or similar software installed on your PC, then it is possible that these are the reason why Netflix downloads are not working. In that case, try uninstalling any and all codec packs on your computer to see if this solves the problem once and for all.

13. Delete UAC data

If you have unchecked ‘always notify’ in settings>update & security>windows defender>unknown sources then get rid of the UAC data inside the window folder because it can conflict with other programs or apps installed on your pc.

14. Disable hardware acceleration

Netflix app might use GPU acceleration too much which is why it might cause issues with downloading titles from Netflix. Try disabling hardware acceleration in order to fix that problem once and for all!

15. Add downloader to Windows Defender’s exclusions list

If you have Windows Defender enabled on your PC, then this might cause a problem with downloads from Netflix. In that case, try adding the downloader to the exclusions list inside Windows Defender.

16. Disable IPv6

In some cases, certain programs might work better when you disable IPv6 on your computer as a whole. In that case, just give it a try and see if that worked for you or not!

17. Update network drivers

Sometimes Netflix downloads stop working due to outdated network drivers which is why updating them can help fix this problem once and for all. To do so, go to device manager and check for any unknown devices under “network adapters” & update them if there is an update available.

18. Reset TCP/IP stack

Reset the TCP/IP stack on your computer by following these steps: Start > search “cmd” open Command Prompt; Type in netsh int IP reset all press enter, then type in netsh Winsock reset click enter and restart your pc.

Frequently Asked Questions (FAQs)

Q. My Netflix downloads are working but they won’t playback?

A. Check if the file extension is set to .flv or change it to .mp4

Q. My download stops when it reaches 1%?

A. Some users have reported that disabling hardware acceleration in the video player settings seems to fix this issue for them.

Q. My download is stuck at 90%?

A. Try checking your hard drive for errors using this software. If there are any damaged files, try replacing them with good ones

Q. My download is stuck at 35%?

Option 1- Check your hard drive for errors using this software. If there are any damaged files, try replacing them with good ones

Option 2- You can also try disabling hardware acceleration in the video player settings and see if that works for you

Option 3- Delete UAC data inside Windows Settings > Update & security > Window defender and check to see if that fixes the problem

Option 4- Disable streaming on Netflix temporarily and download the title as usual which will then associate it with your account hopefully allowing you to play those titles normally

Final Words:

Netflix downloads not working or playing can be quite a headache, but hopefully, some of these solutions will help you solve the problem once and for all! If you have any other suggestions or questions, feel free to leave a comment below and I’ll do my best to help out. Thanks for reading!

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