Fixed: Plex there are no Items in this Library [2022 Guide]

Do you find it annoying when you cannot find any media to play through Plex? This article will help resolve the issue. In this article, I will be walking you through the necessary steps when there are no items in your library.

What Causes the Plex there are no Items in this Library issue?

There are a couple of reasons for this issue. I will be walking you through the causes and the potential solution for each problem.

  1. The Plex Media Server is unable to locate or access your Plex Libraries: This could be because you have recently installed Plex but not all of your media files are available in your library yet, try adding new media to your libraries and restarting Plex and your Media Server. If you have set up a SABNzbd+ automated download system, you might still be in the process of adding new files to it. When SABnzbd downloads files from Usenet, it may not immediately add the file to its queue for indexing into Plex.
  2. You have set up your Plex Library incorrectly: This is most commonly seen when you are trying to access your library from another device, i.e. iPhone Make, iPad, etc.
  3. You have items in your Plex Library but are still unable to play the file: The file maybe is out of date or incompatible with the current version of Plex you are running. I will be walking you through how to check for updates and how to make sure that your files are compatible with your Plex Client.

How to fix Plex there are no Items in this Library issue?

Following are some of the solutions to this issue:

Solution 1. Add your media into Plex and restart the server.

If you have recently installed an update for Plex, it may be that you still need to add your media files to Plex before they will be available in the Library. Make sure that all of the items in your library are compatible with the version of Plex that you are currently running.

To add your media to plex follow;

  1. Open up your web browser and navigate to the Plex Media Server settings.
  2. Click on “Libraries” and then select which library you want to edit from the drop-down menu.
  3. Click on “Add folders” and select the folder that contains the media files that you want Plex to index and add into its Library Database.
  4. Click on “Add” after you have added all of your media files to Plex Media Server. You can check the status of Plex indexing progress by hovering over the blue circle with the white plus sign for a few seconds and then clicking on it.
  5. After adding media to Plex, click on “Settings” and then on “Server” and then click on the Plex Media Server version number.
  6. Click on “Check for Update”.
  7. Restart your Plex Media Server, wait a few minutes for it to completely start up again before checking if your issue with no items in the library has been resolved.

Solution 2. Make sure that you have set up the library correctly.

If you have recently made changes to your Plex Media Server or changed any of its settings, it could be that the Library has not been copied over correctly. This means that all items may still show as being offline instead of having their status displayed as “Available”.

To check for this problem follow;

  1. Open up your web browser and navigate to the Plex Media Server settings.
  2. Click on “Libraries” and then select the appropriate library from the drop-down menu.
  3. Click on “Edit”.
  4. Click on “Advanced”. Check if there are any incorrect or missing settings, e.g., incorrect paths or missing encryption keys.
  5. Click on “Update Library”. If you have a large library it may take a while for Plex Media Server to update the library from scratch, so be patient when waiting for the process to complete.
  6. After updating your library, restart your server and wait a few minutes before checking if this issue has been resolved.

Solution 3. Make sure that the files are compatible with your Plex Client.

Most media files available on Usenet (and other download sites) are not in a format that is supported by Plex Media Server. This means that you will need to convert the file before it can be played in your library, if at all.

You can check for this problem;

  1. Open up your web browser and navigate to the Plex Media Server settings.
  2. Click on “Libraries” and then select the library you are having problems with from the drop-down menu.
  3. Check if there are any incompatible files in your library by clicking on “Incompatibility” in the left column.
  4. Click on the file you want to check and hover over the circle with the white plus sign for a few seconds before clicking on it.
  5. Check if there are any incompatible settings or missing components that may be causing this issue. If you are encountering an error message such as “Transcoder not available” or “Element not found”, it is likely that you will need to upgrade your Plex Media Server.
  6. Click on the file and check if there are any additional steps listed underneath it such as: “To play this video, you may need to update your Plex Media Server or install a new version of the Plex Web App”.
  7. Follow the steps listed for updating both your Plex Media Server and the Plex Web App before checking if this issue has been resolved.

NOTE: If you are using an older operating system such as Windows XP, then it is likely that you will need to upgrade or reinstall your Plex Media Server.

Conclusion:

At last, we have three solutions to tell you about how to fix Plex There Are No Items In This Library and I am sure that one of these will work for you.

I hope this helped and if it did please feel free to leave a comment below, also check out our website for more information on the topic. If you require any additional information or have any questions regarding this article please leave a comment below and we will get back to you as soon as possible.

Thanks for reading and see you next time!

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