FIXED: ‘We Couldn’t find Wireless Devices on this PC’ Error on Windows

Facing the ‘we could not find any wireless devices on this PC error when trying to configure a new Wireless-N adapter on Windows? This post describes how to resolve this issue.

In this article, I will show you how to get rid of the ‘We Couldn’t find Wireless Devices on this PC’ error when trying to configure a new wireless-n adapter on Windows. You will learn how to fix the error on Windows 7, Vista, and XP.

What Causes the “We Couldn’t Find Wireless Devices on this PC” Error?

Following are the possible causes behind this error:

  • Outdated Drivers: Your wireless-n adapter’s drivers might be outdated. This would result in the Installation Wizard not recognizing the device. It would show up as ‘Unknown Device’ with a yellow question mark next to it.
  • Driver/Software Conflict: Your wireless-n adapter might be working fine, but the drivers of another device on your computer are causing this issue. For instance, if you have just installed a USB 3.0 port and now want to install the wireless-n adapter, the Device Installation Wizard is not able to find a ‘wireless device’ when you connect your wireless-n adapter.
  • Incompatible Wireless-N Adapter: Installing an incompatible wireless-n adapter on your computer would also result in this error message. For instance, if you have a Dell Inspiron laptop and want to upgrade the wireless-n adapter that it shipped with, you will initially face this issue.
  • Vulnerable system: The system might have a problem that is preventing you from setting up a new wireless connection. With this workaround, you can get rid of the ‘We could not find any Wireless Devices on this PC’ error.
  • Update the Broadcom Wireless Network Adapter Drivers: After applying this workaround, you will be able to resolve the ‘We could not find any Wireless Devices on this PC’ error and successfully install your wireless-n adapter

How to Fix “we couldn’t find wireless devices on this PC” issue

Following are some of the solutions that might help you resolve the ‘we couldn’t find wireless devices on this PC error on Windows.

Solution 1: Update the drivers of your wireless adapter

In most cases, outdated or damaged drivers are a major culprit behind this issue. Hence, updating the driver is a good place to start fixing it. Here’s how you can update your driver:

  1. Press ‘Windows key + R’ and enter devmgmt.msc in the Run dialog box. Click OK.
  2. In Device Manager, click on the arrow next to Network Adapters and right-click the default adapter. Select ‘Properties’.
  3. On the Properties window, select the Driver tab and click on ‘Update Driver…’ button:
  4. Select ‘Search automatically for updated driver software’ and start the process.
  5. Once done, restart your computer and it should resolve the ‘We Couldn’t find Wireless Devices on this PC’ error.

If updating your drivers fails to fix the problem, move on to Solution 2.

Solution 2: Reinstall Network Driver Adapters

If updating your wireless adapter’s drivers did not fix the ‘We Couldn’t find Wireless Devices on this PC’ error, another possible solution is to uninstall and reinstall the Network Driver Adapters on your computer. Here are some steps that will help you do so:

  1. Press ‘Windows key + R’ and type devmgmt.msc in the Run Window to open Device Manager
  2. Click on Network Adapters and right-click on any of your installed adapters. You will see a pop-up with some options, click Uninstall:
  3. Now check if the error has disappeared and install the drivers again:

If you still see this problem after updating and uninstalling your network driver adapters, move on to Solution 3.

Solution 3: Disable Unnecessary Network Adapters From System Properties

If even after uninstalling and reinstalling the Network Driver Adapters on your computer, you continue to face this error, try to disable the unnecessary adapters from your system’s properties. Here are some steps that will help you do so:

  1. Right-click on the ‘This PC’ icon on your desktop or in File Explorer, and select Properties
  2. On the next window that opens up, click ‘Change settings’ near the top left corner under ‘This PC’. This will open up the System Properties window
  3. Click on ‘Change adapter settings in the left side of this window:
  4. In the Network Connections window that opens up, right-click on any unnecessary network adapter and select Disable:
  5. When asked if you want to disable the selected network adapter, select Yes

If this method still fails to fix your problem, please move on to Solution 4.

Solution 4: Manually Change Network Adapter Settings from Command Prompt

If none of the solutions worked for you and you continue facing the ‘We Couldn’t Find Wireless Devices on This PC’ error, try to change your network adapter settings from the command prompt. Here are some steps that will help you do so:

  1. First, restart your computer and press the ‘F8’ key on your keyboard when you see the logo screen. This will open up the Advanced Start Options window. Select Command Prompt from this window:
  2. In Command Prompt, enter ipconfig /all and press Enter to display all the network adapters installed on your system:
  3. Now, enter ncpa.cpl and press Enter to open the Network Connections window. In this window, right-click on your default adapter and select Properties.
  4. On the next window that opens up, uncheck the ‘Internet Protocol Version 6 (TCP/IPv6)’ option. Click OK:
  5. Check the Internet Protocol Version 4 (TCP/IPv4) option, click OK, and exit.

These are some of the ways on how to fix the ‘We Couldn’t Find Wireless Devices on this PC’ error. If none of these methods work for you or if you have any questions regarding this error, please leave your comment below. We will reply as soon as possible.

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